You can cancel the order only before your order has been dispatched via:
i) Sending a cancellation request to firstname.lastname@example.org
ii) To exchange, please courier back to our address: GymX 211 sristhi plaza saki vihar road andheri east mumbai 400072 . Once we receive you'll get a call asking what you need in exchange. Exchange number +91 8169898258 (Mon-Fri 11am-4pm)
We highly request you to send the email.