Exchange/Return Policy/Terms&Conditions

Exchange Policy:  You're liable to an exchange if:
i) Your product doesn't fit you.
ii) Your product is damaged or if wrong product is sent
iii) To exchange, firstly please courier back to our address with your registered name, phone number, order id: GymX 211 sristhi plaza saki vihar road andheri east mumbai 400072 . Once we receive you'll get a call asking what you need in exchange.
iv) If you've not got your exchange, please write to [email protected]
v) Please do send the product back within 7 days of receiving the product

After we receive the product you'll get a call from Exchange Number:+91 8169898258 (Mon-Fri 11am-4pm)


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All digital assets on or associated with GymX website is copy right and any duplication is a punishable offence by law.














Terms & Conditions
By ordering from GymX you accept the terms below
GymX reserves the right to accept/reject orders.
We do not provide any other facilities other than the ones mentioned below.
GymX only allows exchange and has no refund policy.
For exchange- It is your responsibility to send the product back safely to GymX Address with your name and number. Courier charges are non refundable
No compensation will be made. If your product is sold out, please choose another product.
If customer care number is busy please email at [email protected]
Exchange can be done only once
If you've received a wrong/defect product, please share picture on [email protected] and we'll  try to arrange a reverse pickup.
If reverse pick up is not available, kindly send the product back to our address. We will exchange the product but no refund will be made.
Due to lighting conditions, or phone screens, products might appear different from screen to screen. Also measurements of the products might have slight variance from the website size chart and you agree to that.
Exchange orders time frame depends on when GymX receives your product.
Once the staff receives the products, customer will get an exchange call.
If your product is sold out and you've sent your product for exchange you must choose a different product of same value. There's no refund for any order (including COD, card payment, wallet, upi, payu or any other payment mode) but exchange is available. If you choose a product of higher value, we'll collect the difference via COD/paytm/online payment. COD orders incur additional Rs.50. Discount codes cannot be clubbed in exchange orders. If you choose a product of lower value, the difference will added to your store credit which you could avail in your future order (within one month).
If you ordered the product via online payment/payu, no refund or chargeback facilities are given. However, we do exchange.
If there are any legal proceedings initiated against GymX, customer/user bears the entire cost of the proceedings including all GymX costs.
GymX holds no liability under any circumstances.

Copying any products/images associated with GymX or it's other properties is a punishable offense
For more information, contact GymX