Exchange/Return Policy

Exchange Policy:  You're liable to an exchange if:
i) Your product doesn't fit you.
ii) Your product is damaged or if wrong product is sent
iii) To exchange, firstly please courier back to our address with your registered name, phone number, order id: GymX 211 sristhi plaza saki vihar road andheri east mumbai 400072 . Once we receive you'll get a call asking what you need in exchange.
iv) If you've not got your exchange, please write to [email protected]
v) Please do send the product back within 7 days of receiving the product

After we receive the product you'll get a call from Exchange Number:+91 8169898258 (Mon-Fri 11am-4pm)


We commit to unparalleled quality and design and customer satisfaction is most important. Shop stress free.

Privacy Policy:
All digital assets on or associated with GymX website is copy right and any duplication is a punishable offence by law.















By ordering from GymX you accept the terms below
GymX reserves the right to accept/reject orders.
We do not provide any other facilities other than the ones mentioned.
GymX holds no liability under any circumstances.
It is your responsibility to send the product back safely to GymX Address with your name and number. Courier charges are non refundable
No compensation will be made.
If customer care number is busy please email at [email protected]
Exchange can be done only once
If you've received a wrong product, please share picture on [email protected] and we'll arrange a reverse pickup.
Due to lighting conditions, or phone screens, products might appear different from screen to screen
Exchange orders time frame depends on when GymX receives your product.
Once the staff receives the products, customer will get an exchange call.
If your product is sold out and you've sent your product for exchange you must choose a different product of same value. There's no refund but exchange available. If you choose a product of higher value, we'll collect the difference via COD/paytm/online payment. COD orders incur additional Rs.50. Discount codes cannot be clubbed in exchange orders. If you choose a product of lower value, the difference will added to your store credit which you could avail in your future order (within one month)
Copying any products/images associated with GymX or it's other properties is a punishable offense
For more about terms and conditions, please contact GymX
Contact GymX for terms and conditions